|
|||
| Home | News | Reviews | Features | Tips | Mobile Product Watch | Forums | |||
|
Location based services and handheld positioning devices have struggled – and continue to struggle – to find a mass market, despite the recent appearance of innovative GPS (global positioning system)-enabled products such as the Hewlett-Packard iPAQ hw6515 Mobile Messenger (see top image). Will those struggles continue, or will location based services, as some analysts are predicting, break out in 2006? The future will in large part be determined by how willing wireless mobile carriers are to invest in marketing services and devices. But a nascent grassroots wireless positioning initiative led by a maverick group in New York may also help drive the market – more about that in a moment. As we saw in the first three parts (see below) of this four-part series on handheld GPS and location based services (LBS), the global market has grown unevenly. LBS got off the ground earlier and grew faster in Japan and South Korea than in North America or Europe, for example – though still not as fast as Korean and Japanese carriers had hoped. In North America, only one major national carrier, Nextel, now part of Sprint, has invested heavily and consistently in marketing LBS. Two of the other majors, T-Mobile and Verizon Wireless, are holding back at least for the moment. Neither is saying when it might jump in. “It’s clearly something we're working on but there’s nothing really to say at this point,” a Verizon spokesperson told us. “Stay tuned.” A T-Mobile spokesperson was even more noncommittal.
Cingular Cingular had already, with little fanfare, begun to work with independent LBS solutions providers to market vertical applications to its corporate customers. It has relationships with or has certified products on its network from “well over 100” solutions providers, though not all are exclusively LBS.
LBS Cingular works with LBS providers in a number of ways. Some simply have their products certified for use on the Cingular network. Others enter into contractual co-marketing agreements under which Cingular sales people promote the product or service to corporate customers – and vice versa. In a typical engagement, either Cingular or the solution provider will initiate the customer relationship and then call in the other partner to help develop a complete solution. “We tend to take a business process approach to engaging the marketplace,” explains Debbie Terwilliger, senior offer manager in the business data services group at Cingular. “Instead of focusing only on a device with certain features, we’ll identify the customer’s pain points and then try to position a solution to relieve them.” Cingular has thousands of customers using LBS, says Terwilliger. “There’s quite a large demand for these services, and it has definitely increased over the past 12 months.” Most LBS customers, though, are enterprises that go through long, involved selection processes. The iPaq 6500 initiative, which will involve selling the devices in retail outlets where Cingular service is sold, opens the market to new segments. “Smaller companies like construction firms and plumbers now don’t have to go through that whole consultative process,” Kampfe explains. “They can actually go into a store and buy number of devices, and then go to our Web portal where they can download applications onto the 6500 and be up and ready to go. It’s more of an out-of-the-box type of solution now.”
Providers Co-developed
by Navteq, the HP iPAQ Navigation System provides
voice-guided, turn-by-turn instructions to any address in the U.S., plus a large and detailed database of “points of
interest,” including hotels, restaurants, banks, etc. HP iPAQ hw6500 series
owners in the United States and Canada
are eligible for a free download of Microsoft Pocket Streets 2006, which also
lets you find addresses and points of interest but doesn’t provide turn-by-turn
directions.
Geotab's
GPS 2GO software and patented GPS recording system turns the iPaq 6500 into a real
time location tracking system, letting dispatchers and managers view the
location of personnel and vehicles from their desktops, send messages, route
using the MapPoint Web Service and generate activity reports.
Cingular
will introduce other devices with GPS built in, Kampfe says. And it will
eventually bring LBS to its consumer customers. “I can’t put a time frame on it
but certainly we will cover the consumer market.” In fact, the iPaq 6500 is
really a first foray into the consumer market, Kampfe says. Even though it’s a
fairly high-end product, it is available at retail and anybody can buy it, including
consumers.
Grassroots Triangulation The
idea, developed by Houri and a group of like-minded “GPS geeks,” was to improve
availability and accuracy of positioning in
centers where GPS alone often doesn’t work well because of poor line of sight
to satellites. Navizon is a software-only wireless positioning system that
triangulates signals broadcast from Wi-Fi access points and cellular towers. It
requires the efforts of GPS-equipped participants to initially map the
locations of the APs and towers. But users of Pocket PC phones with built-in
Wi-Fi can get accurate positioning without GPS.
The
software is available for free download from the Navizon Web site. A license
for business or government use costs $20. The Navizon software includes mapping
as well as “points of interest” and closed user group buddy search features.
When
a technology starts generating grassroots, collaborative initiatives like
Navizon, it’s a pretty good sign that it’s about to break through. Is this true for GPS and location based services?
Stay tuned.
|