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Smartphone: Windows Mobile/Palm - Tips, Tricks & Alerts

By SmartPhoneToday Staff
April 2, 2007

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Tip: How to Maximize Pocket PC Performance

These series of tips, from Microsoft's Pocket PC and Pocket PC Phone Windows Mobile 5.0 How To section, promise to help users maximize performance so as to get the most out their devices.

Memory

See how much memory is available

1. Tap Start > Settings > System tab > Memory.

On the Main tab, the amount of memory allocated to file and data storage versus program storage is displayed, as well as the amount of memory in use versus the available memory.

See available storage card memory

You can see how much memory is available on a storage card that is inserted into your device.

1. Tap Start > Settings > System tab > Memory

2. Tap the Storage Card tab.

Tip
If you have more than one card inserted, tap the list box and then the storage card whose information you want to view.

Free up program memory

1. Stop programs you are not currently using.
2. Move e-mail attachments to a storage card.
3. Move files to a storage card.
4. Delete unnecessary files.
5. Delete large files.
6. In Internet Explorer Mobile, delete temporary Internet files and clear history information. Remove programs you no longer use.
7. Soft Reset your device, as described in the owner's manual.

Tip
In most programs, you can also use the keyboard shortcut CTRL+Q to close the program.

Close programs
Even when you tap the x in the corner of a program, it may still be running in the background, in case you want to pull it up again. To completely exit a program you may need to:

1. Tap Start> Settings > System tab > Memory > Running Programs tab.
2. In the Running Programs list, tap the program you want to close, and tap Stop. Tip
In most programs, you can also use the keyboard shortcut CTRL+Q to close the program.

Next: Move & Delete Files Move & Delete Files

Move files to a storage card

1. Tap Programs > File Explorer.
2. Tap and hold the file, and tap Cut.
3. Browse to the storage card folder and tap Edit > Paste.

Delete files

1. Tap Programs > File Explorer. Tap and hold the file, and tap Delete.

Delete large files

1. To find your largest files, tap Programs > Search. In the Type list, tap Larger than 64 KB, and tap Search.

Remove programs

You can only remove programs that you installed. Programs that come with your device cannot be removed.

1. Tap Start > Settings > System tab > Remove Programs.
2. In the Programs in storage memory list, select the program you want to remove, and tap Remove.
3. Tap Yes. If another confirmation message appears, tap Yes again.

Next: Battery Battery

Make the battery last longer

How long your battery power lasts depends on battery type and how you use your device. Try the following to help preserve battery life:

  • Tap Start > Settings > System tab > Power.
    On the Advanced tab, you can specify when your device turns off to conserve battery power.
    For optimum conservation, specify 3 minutes or less.
  • Use the AC adapter to plug your device into external power whenever possible, especially when using a CompactFlash card or when using a modem or other peripherals.
  • Adjust the backlight settings.

    Next: Backlight Settings Backlight Settings

    Adjust the brightness of the backlight

    If your device supports it, you can increase or decrease the brightness of the backlight.

    1. Tap Start > Settings > System tab > Backlight > Brightness tab.
    2. Move the sliders up to increase and down to decrease the brightness.

    Set the backlight to dim after a time delay

    If your device supports it, you can set the backlight to dim after a specific amount of time has elapsed.

    1. Tap Start> Settings > System tab > Backlight.
    2. Tap the Battery power tab or the External power tab.
    3. Select the Turn off backlight if device is not used for check box, and specify the time delay.


    Tip: Windows Mobile – Trouble Sending E-Mail? Change Outgoing Mail Server

    After setting your Windows Mobile device to send and receive e-mail you may find your smartphone can receive messages just fine, but sending e-mail is another matter entirely.

    Sometimes this happens because, for one reason or another, your ISP's (Internet Server Provider) send-mail server won't work over your carrier's network. So one thing you can try to circumvent this problem is to replace the server listed in your on-device Outgoing Mail preference area with your mobile operator's send-mail server.

    So, for example, if your EarthLink outgoing e-mail server (smtpauth.earthlink.net) isn't doing it for you, then try replacing it with your operator’s: If your carrier is Cingular (AT&T), for instance, then with cwmx.com. I've tried this out with a Treo 750 and the solution worked fine.

    For convenience sake, Palm provides a compressive list of ISP incoming and outgoing e-mail servers and details about some operator send-mail servers here. If your carrier isn't listed contact it directly for this information.

    Here's how we changed the Outgoing Mail preferences on the Windows Mobile-based Treo 750 (the directions should be - if not the same - then similar with other Windows Mobile handsets):

    1-From the Start menu select Inbox

    2-Select Menu on bottom right of screen

    3-From the dropdown menu that appears select tools

    4-Then select options from the next menu that comes up

    5-The options screen shows all the e-mail accounts you have setup with your device. It is also where you can add a new account.

    6-Select the account you're having trouble with and want to change the outgoing server

    7-Click next 3x until you get to the Server Information Screen

    8-Delete the server listed under Outgoing Mail: and replace it with the send-mail server of your carrier.

    9-Hit Finnish

    Here Microsoft offers directions on how to setup wireless e-mail on your Windows Mobile Pocket PC or Smartphone. An e-mail setup wizard walks you through a series of steps that will lead to customized directions for your specific Windows Mobile Pocket PC or smartphone.

    You input your e-mail address, country of mobile operator, specific wireless carrier, operating system (e.g. Pocket PC Windows Mobile 5.0, 2003 Second Edition and 2003 or Smartphone Windows Mobile 5.0, 2003 Second Edition and 2003.

    Here's a simple way to tell if your Windows Mobile device is a Pocket PC or Smamrtphone: If it has a touch screen its a Pocket PC, if not then a Smartphone.


    Tip: Motorola Q - How to Setup Personal E-Mail

    Windows Mobile Smartphones and Pocket PC Phones, like most advanced wireless platforms nowadays, allows you to send and receive personal e-mail from a Internet Service Provider (ISP), IMAP (Internet Message Access Protocol), or POP e-mail account on your mobile device. While the instructions below are geared towards the Motorola Q, as they come from Motorola support site, they should work just fine with most other Windows Mobile for Smartphone-run handsets, such as the T-Mobile Dash, Samsung BlackJack and Cingular 3125.

    Before you begin, collect the following information from your e-mail provider: account type (POP3 or IMAP), mail server name for receiving messages, mail server name for sending messages (if different), username, password and domain name, as well as any special security requirements. Motorola provides a list of common POP3/IMAP settings here.

    Once the above information has been gathered follow the list of steps below.

    1. Press Start
    2. Scroll to and Select Messaging
    3. Select any existing account
    4. Press Menu
    5. Scroll to and Select Options
    6. Scroll to and Select New Account
    7. Enter your name in the Your Name: field
    8. Scroll down to enter the e-mail address of the POP/IMAP account in the e-mail address field
    9. By leaving the Automatic Setup box checked the Q will attempt to obtain the e-mail settings from the internet. Press the Next key
    10. If it is unsuccessful, (or the previous box was unchecked) settings must be entered manually. Press the Next key.
    11. Enter the account User name: (typically everything before the @ symbol), Password: and Domain: (often not required) and Press the Next key.
    Tip: Check the Save password box to eliminate the need to enter your password every time the account is accessed.
    12. Select POP3 or IMAP from the Server type: field
    13. Scroll down to change the Account name: if desired
    14. Scroll down to select the Network: to be used to access the mail server:
    15. Press the Next key
    16. Enter the POP/IMAP server address in the Incoming Server: field
    17. Scroll down to check Require SSL connection if necessary
    18. Scroll down to enter the SMTP address in the Outgoing Server: field
    19. Scroll down to select Outgoing server requires authentication, if necessary
    20. Press Next key
    21. Select the message download options: Set how often to download messages & Set how much of the messages to download (i.e. Header only, Entire Message, etc.).
    22. Press Next key
    23. Set how often to automatically check for messages. Options range from Never, to Once a day
    24. Press the Next key
    25. Press the Finish key

    Note: Immediately following the setup wizard the user is asked to download messages. Select either the Yes or No key. The newly configured Inbox will then be displayed. And if you plan to sync another e-mail account via ActiveSync using a scheduled sync, the POP3/IMAP4 account should not be set to sync on a schedule. If the POP3 account is set to sync on a schedule, it will disrupt the ActiveSync scheduled sync.


    Tip: How to Enter Alternate Characters on a Windows Mobile Treo

    On the Treo 700w/wx and 750 keyboards, you can enter symbols and accented characters that don't appear on the keys using the alternate characters list.

  • Press Alt (see side image) to display the alternate character list.

  • Narrow the list by pressing a key that corresponds to the character you want.

  • Press Up or Down to highlight the desired character.

  • Press Center to insert the character.

    Here's a table (taken from the Treo 700wx user guide) that shows all the characters and their corresponding keys.


    Tip: Browse Smartphone Files with Desktop PC

    This tip, from Palm, Inc.'s Support Knowledge Library, should prove helpful to those with a lot of files on their device or memory card. Follow the instructions below to browse the contents of your smartphone from your desktop computer.

    - Connect your smartphone to your desktop PC.

    - In the Windows taskbar, click on the green ActiveSync icon. Select Open Microsoft ActiveSync.

    - In the Microsoft ActiveSync window, click Explore.

    - The Mobile Device window for your smartphone will open. Now you can browse the files on your device as you would any desktop PC files.

    Note: When you double-click a folder in the Mobile Device folder, it may take a few seconds for it to open.

    Alert: BlackBerry, Windows Mobile Patches Address Time Changes

    Changes to the dates when Daylight Saving Time (DST) starts and ends could cause problems for your Windows Mobile Pocket PC and Smartphone or BlackBerry, causing these devices to display incorrect times from when DST begins to when it ends. Both Research In Motion (RIM) and Microsoft address this with downloads and instructions on their respective Web sites.

    From 2007 onward, DST will start three weeks earlier (2:00 a.m. on the second Sunday in March, the 11th this year) and ends one week later (2:00 a.m. on the first Sunday in November, the 4th this year) than in the past. Previously, it began the first Sunday in April, which happens to be the 1st this year (no joke to those whose appointments become mixed up, however) and ended on the last Sunday in October.

    Microsoft and RIM have posted patches and instructions to address this situation; so when DST comes around your handheld or smartphone will alter the time correctly on the proper dates. That when you set an appointment, for example, it will reflect the correct hour you set it to occur.

    Here

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    Related Links:

  • iPhone: Tips, Tricks & Alerts
  • BlackBerry: Tips, Tricks & Alerts
  • Symbian: Tips, Tricks & Alerts

     
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